Case fit
Confirm the selected case type, indication, records, and expectations before production.
Quality & Workflow
Clear inputs. Confirmed expectations. A controlled first case.
A productive laboratory relationship begins with complete information and an agreed process—not unsupported promises.
Workflow checkpoints
The details that make a production relationship easier to evaluate.
These checkpoints are practical subjects to confirm. They are not claims about certifications, guaranteed results, or universal turnaround.
Records & prescription
Establish what complete information is required and how missing details will be resolved.
Material & shade
Confirm applicable material, shade information, and case-specific requirements.
Digital compatibility
Review scanner systems, file formats, transfer method, and missing-file communication.
Commercial terms
Confirm pricing, turnaround expectations, shipping, warranty, and remake terms.
Communication
Agree on contacts, questions, approvals, and issue escalation before work begins.
Start small enough to evaluate clearly
A test case creates a defined learning loop.
The requesting laboratory and production partner can review communication, records, workflow compatibility, shipping, timing, and case fit before larger volume is discussed.
Discuss a Test Case- Confirm how questions are handled
- Evaluate whether records are complete
- Review workflow compatibility
- Clarify shipping and timing
- Agree on applicable remake or warranty terms
Quality begins with clarity
Confirm the workflow before the case.
Start with general production needs, then establish the applicable requirements, terms, and submission method.