Communication
Are contacts, questions, approvals, and escalation routes clear?
Pilot Program
Start small enough to evaluate clearly.
A controlled pilot gives the practice, US Lab Partner, and Palmary a defined way to review operating fit before any broader program decision.
- 01
Request a pilot review
Share business-only information about your organization, locations, volume range, workflow, and pilot goal. No patient information or live case files.
- 02
Complete a fit call
Tina reviews the operating fit, service interests, timing, and state-specific readiness before introducing the production team.
- 03
Review a private proposal
Confirm the pilot scope, private line-item pricing, records, shipping, communication, and evaluation criteria.
- 04
Run a controlled pilot
Use a limited case set to evaluate communication, workflow, and fit before any broader program decision.
Pilot scorecard
Define the questions before judging the answer.
Each qualified pilot is scoped privately. These review categories create a practical starting point; the practice and US Lab Partner agree on the actual criteria before production.
Workflow readiness
Are scanner, file, prescription or work-order, and record requirements understood?
Production fit
Does the selected scope match the confirmed case, material, and production requirements?
Operations
Are shipping, receiving, timing expectations, billing, and responsibilities workable?
Private practice pricing
A proposal built around the pilot—not a public rate sheet.
Practice pricing is shared only after the organization's workflow, service interests, volume band, shipping, and pilot scope are understood.
Qualified scope
The proposal identifies the program scope and the applicable line items.
Tokenized review
The private proposal uses an expiring, account-bound link and can be superseded if the scope changes.
Manual acceptance
No public form submission authorizes production or creates a binding price commitment.
Start with fit
Request a private pilot review for your practice.
Share business-only details about your organization, workflow, volume range, and pilot goal. Tina reviews every inquiry before scheduling a fit call.